Frequently Asked Questions...

Are you state certified, insured and bonded?

Yes we are! We are DHEC licensed, state certified for Medicaid and fully insured and bonded.

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What counties do you serve?

We service the Lowcountry, Tricounty, Midlands and Upstate areas of South Carolina. 

 

Where is your office located? 

Our Charleston office is located at 5900 Core Road, Ste.104, North Charleston, SC.  

Our Columbia office is located at 5 Clusters Court, Ste. 113, Columbia, SC

 

Do you have nurses on staff?

Yes we do!  We have RN's, LPN's, CNA's, PCA's, MA's and experienced caregivers.  All disciplines are under the supervision of our RN.

 

Are your caregivers employees of your company?

Yes they are! We have an extensive hiring process; while also conducting background checks, reference checks, drug screenings and more.

 

How do you ensure that I will be given a caregiver that will understand my needs?

Based on the information provided during our initial phone call and intake assessment, this will help match a great caregiver based on personality, skill set and your specific needs.

 

Do you provide services to those in nursing homes or assisted living facilities?

Yes we do! Wherever you consider "home" to be is where WE will be.

 

What services do you provide? 

Palmetto Family Homecare provide numerous care services for you and your loved one.  Click on our "Services" tab to see a listing of the various services available to you.  

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What forms of payment do you accept?

​Private Pay, Longterm Care Insurance, Veteran Benefits, Medicaid Waiver Programs, Medicaid Nursing,

DDSN HASCI, Community Grants and Voucher Programs (Area on Aging, Alzheimer, ALS, MS, etc) 

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How do I get started with your services?

Contact our office at (843) 225-5420 and one of our Care Coordinators will be available to assist you in get started.